During the May Day holiday, on the streets of Shunde, Foshan, a tourist from Chongqing, a Xiaohongshu user whose screen name "Doudouliyoutang" means "there's candy in the pocket," was about to begin a culinary trip with her two children when the telescopic handle of her suitcase suddenly snapped and jammed. At a loss, she went to the Left Luggage Service Point at Leung Kau Kui Library. The staff not only helped her register for free luggage storage on the spot, but a security guard on duty also took the initiative to fetch some tools, crouched down on the floor, and worked on the suitcase until the handle was soon functioning normally again.

Afterwards, she wrote in a thank-you note, "They did not brush me off because I was an out-of-town visitor, nor did they treat me with indifference because the storage service was free." The reason this sentence touched so many people is that it speaks to a shared experience in everyday travel. Too often, people have grown used to the default logic that "free of charge" means "free of liability," or that matters outside one's remit need not be handled. That is why, when a security guard voluntarily helped repair a suitcase that had nothing to do with his official duties, this unexpected act of kindness felt especially moving.

During the National Day holiday in 2025, the Shunde District government compound opened its gates to visitors, providing 1,200 free parking spaces, while the government canteen offered simple meals at 20 yuan each. "Eating and parking at the government compound" thus became a real convenience that tourists could actually enjoy. During the May Day holiday in 2026, Foshan opened more than 31,000 free parking spaces at government offices and public institutions across the city. In 2026, after Mo's Chicken Hot Pot in Chencun Town went viral following online restaurant visits, the area was hit by an average daily influx of 3,000 customers. In response, local authorities leveled idle land overnight to build a temporary parking lot, repaired nearby access roads, and launched a food map to help disperse visitor flows. The Shunde Chefs Association also sent professional chefs to the restaurant to provide hands-on support.

These small acts of kindness during the holiday may not have come with great fanfare, but they addressed visitors' most immediate needs concretely. They also allowed everyone who came to Shunde to truly feel the city's sincerity and warmth.

会修行李箱的图书馆，藏着一座广东城市的系统性修炼

“五一”假期的佛山顺德街头，网名叫“兜兜里有糖”的重庆游客带着两个孩子，刚准备开启美食之旅，行李箱拉杆却突然断裂卡死。进退两难之际，她来到梁銶琚图书馆“行李驿站”。工作人员不仅当场为她办理了免费行李寄存，在场的保安师傅还主动找来工具，蹲在地上调试修复，很快就让拉杆恢复了正常使用。

事后她在感谢信里写道：“没有因为是外地游客而敷衍，也没有因为是免费寄存而轻慢。”这句话之所以能打动很多人，是因为它戳中了大家日常出行的普遍感受：很多时候，我们早已习惯了“免费即免责”“分外事不必理会”的默认规则，所以当一位保安主动帮忙修理一只和他本职工作无关的行李箱时，这份超出预期的善意，才格外让人触动。

2025年国庆，顺德区政府机关大院向游客敞开大门，开放1200个免费停车位，机关食堂还提供20元一份的简餐，让“去政府大院吃饭停车”变成了游客能实实在在享受到的便利。2026年“五一”，佛山全市开放了超3.1万个机关事业单位的免费停车位。2026年陈村镇的“莫氏鸡煲”因网络探店走红后，面对日均三千人次的客流冲击，当地部门连夜平整闲置土地修建临时停车场、修缮周边通行道路，还推出美食地图引导客流分流，顺德厨师协会也派出专业厨师到店支援帮工。

这些发生在假期里的小事，没有轰轰烈烈的声势，却实实在在地解决了游客的燃眉之急，也让每一个来到顺德的人，真切感受到了这座城市的诚意与温度。

文 | 记者 张健
译 | 郑奕玲
审 | 曾敏