On July 14th, at Wanxia station on Shenzhen Metro Line 2, a penguin-like robot, fully stocked with commuters' favorite refreshment items, completed its debut delivery mission, bringing a tangibleand accessible experience of artificial intelligence to the Shenzhen public.

This marks the first global instance of a robot autonomously boarding a metro train to complete a delivery. The project blends rail transit and robot delivery, jointly operated by Shenzhen Metro Group and Vanke. Once a 7‑Eleven convenience store places an order via a dedicated app, staff pack the items. The robot then plans an optimal route, boards the subway, and independently delivers the goods to the designated store, brimming with a high‑tech vibe and a sense of the future.

This scenario unfolding in Shenzhen is no coincidence. Data from the Ministry of Industry and Information Technology (MIIT) shows the city produces about 20% of China's industrial robot output and approximately 60% of the world's service robot production capacity. Shenzhen has also created the most diverse range of robot applications worldwide, from BYD production lines and hospital diagnostics to street patrolsand many other scenarios. Shenzhen Metro's introduction of delivery robots this time allows more Shenzhen residents to experience the charms of the tech‑forward city in their everyday routines.

全球首例！深圳机器人自主搭乘地铁配送货

7月14日，在深圳地铁2号线湾厦站，一个北极燕鸥卡通形象机器人满载着通勤一族最爱的补给商品，完成了它的送货初体验，同时也让人工智能在深圳变得更加可感可知、触手可及。

据悉，这是深铁集团与万科合作运营的“轨道交通+机器人配送”项目测试，也是全球首例由机器人自主搭乘地铁完成的配送货服务。据介绍，7-Eleven便利店只需通过专用App下单，由工作人员完成商品装配后，机器人便能自己搭乘地铁和规划最优行进路线，自主将货物送往指定门店，科技感与未来感十足。

这样的场景出现在深圳，并非偶然——工信部相关数据显示，深圳工业机器人产量约占全国20%，服务机器人产能约占全球60%，同时也创造了全球最丰富的机器人应用场景：在比亚迪生产线，在医院诊疗现场，在街道巡逻执勤……此次，深圳地铁再次“上新”配送机器人，让越来越多深圳人在可感可知的生活日常体会到了科技城市的魅力。

文｜记者 宋王群
图｜深圳地铁供图
译丨柯妃娟
英文审校丨黄宇洁