On November 27th, the day after the a five-alarm fire at Wang Fuk Court residential complex in Tai Po, Hong Kong, rescue and investigation efforts remain ongoing at the scene, while outside the cordoned area, goodwill and support from across society poured in.

At the Kwong Fuk Community Center near Wang Fuk Court, local residents spontaneously formed volunteer teams, and some carried trolleys filled with warm clothes, socks, and blankets. Uniformed volunteers from the Hong Kong division of the 15th National Games also joined the effort, distributing cup noodles, bananas, and bread. One volunteer said, "Although the National Games have concluded, our commitment to service remains unchanged." Mr. Huang, a resident, came with friends at 7 a.m., bringing energy drinks, bottled water, and biscuits. He reflected, "In times of difficulty, Hong Kong always demonstrates a force of unity and friendship. Everyone offers their helping hand."

In addition, several women came from Sheung Shui and Yuen Long to help. One pushed a small trolley carrying leftover baby supplies from her own child. Registered Chinese medicine practitioner Mr. Zhao brought a medical kit to offer free health services. A local restaurant set up a long table labelled "FREE MEAL, SELF-SERVICE". Members of a local volunteer rescue team, "R.C.R.T", said they would stay until late at night to continue helping, offering small acts of kindness to bring warmth to those affected.

The Government of Hong Kong Special Administrative Region (SAR) has also rolled out multiple relief measures. The Immigration Department (Hong Kong) opened a green channel for ID reissuance so that affected residents can apply directly without making an appointment. The Hong Kong Monetary Authority and Association of Banks urged financial institutions to offer flexible support to those affected, including easier withdrawal of cash, expedited document replacement, repayment extensions, and increased staffing at banks in the Tai Po District. For shelter, the government has opened nine temporary shelters, which already house over 500 residents. Simultaneously, approximately 1,000 youth hostel and hotel units have been coordinated for short-term stays. Looking ahead, around 1,800 transitional housing resources will be consolidated to comprehensively meet the accommodation needs of those affected.

香港大埔宏福苑火灾：大火无情夺命，善意接续汇聚

11月27日，大埔宏福苑五级火警发生次日，现场救援调查仍在进行，封锁线外各界爱心力量汇聚支援。

宏福苑附近的广福邨广场上，居民自发组建义工队，有人拖来装满保暖衣物、袜子和毛毯的手拉车；十五运会香港赛区义工身着制服加入，分发杯面、香蕉和面包，直言：“全运会赛事虽结束，服务的心不变。”市民黄先生与伙伴清晨7时便到场，送来能量饮品、水和饼干，感慨：“香港遇困时总有团结友爱的力量，大家会携手相助。”

另有不少女士从上水、元朗赶来，其中一人用小推车送来自家孩子未用完的婴儿用品；注册中医师赵先生携医疗箱提供简易义诊，街角餐厅设“免费饭盒自取”长桌，香港扶疗志愿救援队队员称将留守至深夜支援，用点滴善举温暖受灾群体。

香港特区政府亦迅速出台多项保障举措：入境处开通身份证补领绿色通道，受灾市民可无需预约直接办理；金管局及银行公会呼吁业界为受影响人士提供灵活金融支援，涵盖流动资金提取、文件补办加急、还款宽限等服务，并增加大埔区银行人手。住宿保障方面，香港特区政府已开放9个庇护中心，超500名居民入住；同时协调约1000个青年宿舍、酒店单位供短期留宿，后续还将统筹约1800个过渡性住宿资源，全力解决受灾群众住宿需求。

文字｜王漫琪 梁源
图片｜蔡嘉鸿
翻译｜柯妃娟
审校｜赵凡